Privacy policy
Last updated October 22, 2026
Teevival turns a photo of a t-shirt (or any picture) into a print-ready design and ships it to you on a new tee. This policy explains what we collect to do that, who we share it with, and the choices you have. It covers the Teevival app and teevival.app.
What we collect
- Photos you upload. The photo you take or pick, and the designs we make from it, including any edits you ask for. We only access your camera or photo library when you choose to take or pick a photo.
- Order details. Your name, shipping address, and email, plus what you ordered (design, shirt color, sizes, quantities) and the order’s status.
- Payment details. Card payments are handled by Stripe. We never see or store your full card number. We keep the Stripe customer and payment IDs, and for saved cards the brand, last four digits, and expiry so you can recognize them.
- Account details. If you sign in, your phone number, which we use to text you a sign-in code, and the shipping address you save.
- Referrals and shares. If you share a design or an invite, we keep the share link and the design it points to. If you sign up or order through someone’s invite, we record which invite you used and link it to your account and order so rewards can be applied.
- Technical information. Your IP address, used to limit abuse such as too many sign-in codes or design requests, and basic server logs used to fix problems.
We don’t use advertising trackers, we don’t sell your information, and we don’t share it for advertising.
How we use it
- To make your design: analyze your photo, recreate the graphic, and apply your edits.
- To print, ship, and support your order, and to send receipts and shipping updates.
- To sign you in and remember your saved address and cards.
- To review designs for content we can’t print and to prevent fraud and abuse, including checking referral rewards against repeat or self-referred purchases.
- To improve the quality of our designs, for example by comparing which version of a design people choose.
Who we share it with
We work with trusted third-party service providers that help us run Teevival, such as processing payments, sending sign-in codes, hosting our servers, creating designs from your photos, and printing and shipping your order. For example, Stripe processes payments, Twilio sends sign-in texts, and Render hosts our servers.
These providers receive only the information they need to do their part, such as your photo, your order, or your shipping details, and use it to provide their services to us.
Anyone with a share link you create can see that design and the original photo. We may also disclose information if the law requires it, or to protect the rights and safety of our customers and others.
What stays on your phone
Your My Tees archive, your cart, and your sign-in session are stored on your device. Deleting a tee in the app or deleting the app removes them from your phone. It doesn’t delete copies on our servers; see below for that.
How long we keep it
We keep photos and designs so you can reorder and so share links keep working. We keep order and payment records for as long as we need them for accounting, tax, and legal reasons. You can ask us to delete your information at any time.
Your choices
- Email support@fifthdoor.com to get a copy of your information, correct it, or delete your account, photos, and designs. We’ll respond within 30 days. Some order records may need to be kept for legal reasons.
- You can remove saved cards and edit your saved address on the Account screen, and sign out at any time.
- You can turn off camera and photo access in your phone’s settings and still browse the app.
Depending on where you live, including California and the European Economic Area, you may have additional rights such as objecting to certain uses or complaining to your local data protection authority. We honor those requests through the same email address.
Security
Data is sent over encrypted connections, and access to our servers and records is restricted. No system is perfectly secure, but we work to protect your information.
Children
Teevival isn’t meant for children under 13, and we don’t knowingly collect information from them. If you believe a child has given us information, email us and we’ll delete it.
Changes
If we change this policy, we’ll update the date at the top. For significant changes, we’ll let you know in the app or by email.
Contact
Questions about privacy? Email support@fifthdoor.com.